Help
Support
A real person reads everything sent to this address, usually within two business days.
Write to us
support@avenday.appBugs, questions, early-access requests, and anything about your family’s data all go to the same place.
Common questions
Is Avenday available yet?
Not publicly. Avenday is in private beta, starting on iOS. Write to us and we will add you to the list. We open seats in small batches so we can actually read the feedback.
Is there an Android version?
It’s on the way. We started on iOS so a small team could get the app right before widening it out, but the plan has always been both. Tell us you want Android and it counts toward how soon it lands.
Which calendars can Avenday connect to?
The ones you already use: iCloud and Google Calendar. You connect them through Apple’s and Google’s own sign-in, so we never store your password. You choose which of your calendars to bring in, and Avenday reads the events on those and puts its own back. Disconnect whenever you like and the access stops.
How many people can be in a family?
Everyone in your household. Each person gets their own color, which is how Avenday shows you at a glance whose event or errand something is. Avenday is made for adults, so kids do not get their own accounts.
What does Avenday actually know about us?
Whatever you have told it, listed in plain sentences on the "What Avenday knows" screen. Every fact there can be edited or forgotten, and Avenday acts on the corrected version from that moment.
Does Avenday train AI models on our family?
No. Your content is sent to AI providers only to answer the request in front of it, under contracts that forbid them from training on it. We do not train models of our own on it either. The Privacy page has the detail.
Can it be wrong?
Sometimes. Avenday is only as current as what it’s been told, so if something changed without it, it’ll say the old thing. Every fact it works from is visible and editable, so that’s usually a quick fix. And it always checks with you before changing anything.
How do I delete my account and everything in it?
From inside the app, under settings. Your content is deleted within 30 days. Or email support@avenday.app.
I found a bug.
Please tell us. Include what you were doing, what you expected, and what happened instead. A screenshot helps more than anything.
Still stuck, or the answer above did not fit your situation? Email support@avenday.app and describe what is happening. We would rather hear about it than not.